We do our best to keep our stock levels current however from time to time this may not be possible. If we have an issue with your order, we will contact you within 1 working day of receipt (excluding Easter and Christmas holidays) to provide you with an eta if one is available or offer you an alternative if one is available.
Postage to UK mainland address is included as standard however any remote area or offshore parts of the UK and Northern Ireland are charged at an additional surcharge. If you wish to request a price for these areas please contact us via eBay messages.
Please note that due to current Brexit issues surrounding Northern Ireland some items may not be available so please check before ordering.
Low value items under 2kg in weight will be sent via Royal Mail standard post or Tracked48 service if of a higher value but still low weight. If your order is over 2kg in weight then it will be sent via a parcel carrier such as DHL or a pallet carrier such as Tufnellâs or Palletways.
Please ensure you provide us with a delivery address where someone will be available to accept/sign for your order during the hours of 8am-6pm weekdays. If you also provide a mobile contact number with your order then we will endeavour to add to this to the delivery information in case it is needed and so that you can obtain text alerts regarding your delivery where applicable.
Please check your delivery over for any signs of damage and highlight this to the delivery driver where applicable. Any damage or loss needs to be reported to us within 24 hours of receipt of delivery with photographic evidence wherever possible and we will do our best to rectify any issues quickly for you.
We do accept returns for unwanted goods or if you have changed your mind within 30 days of order but please note that all items returned will need to be new and un-used and in their original packaging where applicable and the cost of return postage will not to be refunded. Any items returned that are not complete or show signs of use will be rejected or partial refunded a line with eBayâs return policy.
Thanks for your understanding.