UYER DUE DILIGENCE:
PLEASE DON’T MAKE A PURCHASE SIMPLY TO TEST OUT THE PRODUCT OR COLOR OR IF NOT 100% CONFIDENT. BUYERS ARE EXPECTED TO DO THEIR DUE DILIGENCE ON TESTING THE PRODUCT, COLOR, SIZES AND PREFERENCES, ETC. BEFORE MAKING PURCHASES.
***Creamy sticks and formulas naturally sweat in a warm environment, such as during shipment. It doesn't affect the quality of the ingredient but it may slightly alter the texture or shape. Please note this prior to purchasing***
DISCLOSURE: ALL SALES ARE FINAL. Please read below before purchasing
Negative feedback can be detrimental to small sellers like myself. Please reconsider before leaving a negative feedback and give me an opportunity to make things right. We are all trying to do our best to make a living and honest mistakes do happen.
100% Authentic & Original: all items are purchased BRAND NEW from reputable retailers and guaranteed authenticity. I strive to provide honest and accurate description and as much information as possible regarding the brand, color, and size. Some information may be extracted from other sources. I typically upload my own photos of the product but I may use other sources for color representation.
Buyer Due Diligence: Buyer to conduct all due diligence prior to purchase. We are consumers ourselves and not the manufacturer, retailer or authorized dealer. Buyers are expected to do their due diligence on testing the product, color, sizes and preferences, etc. before making purchases. Please don’t make a purchase simply to test out the product or color or if not 100% confident. Don’t hesitate to message me with any questions or concerns PRIOR to your purchase. I’m very responsive - typical response time is 1-2 hours.
Product & Quality Control: All items are bought brand new, authentic and come from a smoke-free home. If it is boxed or sealed, it will typically be stated on the listing. I never open or test products to ensure maximum freshness for you.
Shipping & Delivery: Each transaction is handled professionally and efficiently. Your package will arrive securely and neatly packaged every time!
Delivery Dates: Are Ebay estimates and not actual delivery times. They are NOT USPS and unable to promises for them. All items are shipped via USPS FIRST CLASS with tracking number and delivery confirmation. Once the tracking number confirms receipt/scan by USPS, I have zero ability to make modifications or to expedite the progress. According to USPS, First Class is 2-3 business but I know delivery can take up to 5-7 days. I’m not responsible for any delays if shipped on time and it is in possession with USPS. We both are following the same tracking number!
If you claim no delivery and the tracking number shows delivered, YOU will need to contact your local USPS/delivery/office/lease office/apartment/neighbor. They last handled the package and are the best person to help.
ALL SALES ARE FINAL. NO RETURNS: For health and safety of our valued customers, cosmetics, skincare and fragrance items are not returnable or refundable. Note that all cosmetics, skincare products are not manufacturer sealed.
Please understand that it is never my intent to sell any defective merchandise. If the item is not as described in the listing, arrives damaged, or is missing parties, I’m happy to work with you resolve this issue. Send me a message and let’s work together to get it resolved.
Again, do your due diligence before making any purchase. I'm not affiliated or endorsed by the companies mentioned in this listing. If you aren’t satisfied with the quality/condition of the product, please reach out directly to the company in question. Their customer service will assist you and hopefully, offer replacement.
Your satisfaction and smooth buying experience is extremely important to me. Please do not use verbal abuse or threat to coerce me to provide replacement or refund for ANY reason. I will report all buyers to Ebay whom I suspect of fraudulent activity and or who participates in acts or makes threats. Thank you for your business and understanding.