This is a
pre-owned item so please zoom in closely to examine the photographs carefully
as they do form part of this listing's description and we want you to be happy
with your purchase. All items listed on our page have been kindly donated to us
in support of our charity.
Frequently
Asked Questions
Do you accept
Buy it Now offers?
Unless we have
listed the item with a fixed price, we will not accept offers. It is our policy
to allow all auctions to run their course.
Can I collect in
person?
We offer
collection in person from the location specified on the listing. You may pay in
advance before collection. We require the QR code provided by eBay if you
choose to pay in advance.
Do you combine
shipping?
Yes
Do you post
internationally?
We use eBay's Global
Shipping Programme for all our orders. eBay will automatically combine your
purchases at the checkout stage, if this doesn't happen then please contact
eBay's customer service team.
How long before
I have to pay for my item?
We allow up to 7
days for payment to be made before an unpaid item case is automatically opened
by eBay.
Delivery
All orders are
dispatched within two working days of receiving payment. We use a variety of
couriers depending on your item and location. We are only able to post your
order to the address provided by eBay.
Can you dispatch
my item at a later date?
Due to limited
storage space we cannot hold onto your order. This will be dispatched within 2
working days of receiving payment.
Customer Service
Our team are
available Tuesday to Friday from 9am to 5pm (excluding bank holidays). We will
respond to your question within 48 hours during these times.
About us
100% of our
proceeds go to support Emmaus Greenwich, which gives homeless people
accommodation and meaningful work. We run a small community which houses 28
people who have experienced homelessness, our Companions. We ask Companions to
volunteer with us for 35 hours a week, most choose to work in our social
enterprise. We also run stores which specialises in selling second-hand
furniture and white goods.
(Charity Number : 1064472)