Payment & Shipment
- We accept the following forms of payment: PayPal, and credit or debit card through eBay.
- For E-check payment, shipment will be made until PayPal indicates payment clear.
- We appreciate immediate payment. If payment is not received within 4 days after auction ended, unpaid item ( UPI ) will be automatically turned on to get the final value fee back.
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24 hours
Shipment will be arranged within 24* hours after payment cleared.
*Taiwan business days only. -
Shipping to address
We ship to the address provided at checkout to comply with eBay policy.
*If you need to change the address, please cancel the order before it ships and place a new one with the correct address. -
Warehouses
We have 3 warehouses, Taipei, Taiwan; United States; Australia.
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Signature upon delivery
Most shipping services we use may require a signature upon delivery. If you have special delivery requests, please let us know BEFORE placing your order. While we do our best to accommodate these requests, final delivery procedures are ultimately determined by the carrier. -
Wrap & Protection
All items will be carefully wrapped for best protection. -
Duty / Tax
Buyer is responsible for import duty/ tax if applicable.
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Important Tax & Customs Information for EU & UK Buyers
eBay collects VAT at checkout for orders under the respective thresholds (€150 for the EU and £135 for the UK). For orders above these thresholds, you will be responsible for paying import duties, VAT, customs fees, and any other applicable charges directly to your local customs office or courier upon delivery.
France is an exception, where eBay collects VAT at checkout for orders regardless of the total amount.
Please check your country's customs regulations to understand the additional costs that may apply. By purchasing, you agree to cover these costs as required by your local customs office. -
Return Policy
If you wish to return or exchange this product, please initiate return request via eBay or PayPal to come up with the right solution for you within 30 days upon receipt. We kindly ask that you ensure that the item remains unused and is in their original packaging with all accessories and any labels attached.
- Return request must be within stated time period (see shipping and payment in the listing).
- Items must be in brand new, unused condition.
- Items must be returned with all original packaging and accessories.
- You must return an item in the same condition as it was received, including:
- All packaging such as boxes, bags, and tags.
- Accessories such as cords and remotes.
- Certificates, manuals, and warranty cards.
- "Free gifts" or bonus items.
- All items included in a bundle.
- Restocking fee may apply if item returned is not caused by product defect, or used, missing items, not in brand new conditions or damaged due to careless return packing.
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Disclaimer
Economy/ standard shipping do not guarantee it would definitely arrive at a specific date. Please see our estimation time of delivery table below, the estimation is based on our years and years of experience. Choose express shipping service if you prefer faster shipping.
We simply cannot control how fast your local post office process your merchandise, but please do see our rating as a reference of how most of our customers' satisfaction. For special requirement, such as a specific date of delivery, please must let us know before placing your order. We'll be happy to assist further.
In the post-pandemic period, shipping delays may occur due to various factors, including changes in logistics and transportation.
If your country is still recovering (as indicated in the chart below), please checkout with express couriers, which are still operational and can deliver your parcel, albeit with possible delays.
In the post-pandemic period, some post offices are experiencing delays due to various factors such as changes in logistics and transportation. Please note that while we strive to maintain our usual services, shipping times may be longer than usual.
last updated 2024/1/3
| Asia | Europe | Africa | Americas | Oceania | |
|---|---|---|---|---|---|
| 1 | Armenia | Iceland | Benin | Bolivia | Fiji |
| 2 | Azerbaijan | Moldova | Burundi | Canada | Nauru |
| 3 | Bangladesh | Serbia | Cameroon | Costa Rica | Papua New Guinea |
| 4 | Iran | Ukraine | Congo Dem.Rep. | Dominican Rep. | Solomon Is. |
| 5 | Kyrgyzstan | Congo Rep. | Ecuador | Tahiti Is. | |
| 6 | Laos | Cote d'lvoire | El Salvador | ||
| 7 | Lebanon | Ethiopia | Guatemala | ||
| 8 | Oman | Ghana | Honduras | ||
| 9 | Pakistan | Kenya | Jamaica | ||
| 10 | Sri Lanka | Madagascar | Nicaragua | ||
| 11 | Tajikistan | Mauritius | Paraguay | ||
| 12 | Turkmenistan | Rwanda | Trinidad and Tobago | ||
| 13 | Uzbekistan | Senegal | Uruguay | ||
| 14 | Sierra Leone | Venezuela | |||
| 15 | Tanzania | ||||
| 16 | Togo | ||||
| 17 |
Worldwide Orders
dispatch from Taiwan warehouse
- Please be aware that shipping time sometimes might be delayed by customs in your country; following are estimated time periods based on our experience:
 Economy Shipping (working days) |
 Express Shipping (working days) | |
|---|---|---|
| USA / Asia / Australia | 12~16 | 4~6 |
| Canada* | 75~100 → ??* | 4~6 → ??* |
| Central / South America | 25~30 | 20~30 |
| Europe | 12~20 | 5~12 |
| Asia / Australia | 12~16 | 4~6 |
- Standard delivery to Canada sometimes could take up to 1 to 3 months, it's very unstable so we strongly recommend to choose expedited service.
USA Orders
dispatch from U.S. warehouse, if stock is available
- Any non-US order are shipped from Taiwan. (Hawaii, Alaska and Puerto Rico also shipped from Taiwan)
|
Economy Shipping (working days) |
Express Shipping (working days) | |
|---|---|---|
| For Mirrors | 3~6 | refer to worldwide |
| For Hand Tools | 7~10 | refer to worldwide |
- Economy shipping is used for small items such as hand tools. The service is called "mail innovation" which combing UPS and USPS. It's traceable on UPS website.
- For other items such as mirrors, USPS priority is used.
- Please check shipping at the top of the page to see what service is preset for this listing.
EUR Orders
dispatch from IE warehouse, if stock is available
|
Economy Shipping (working days) |
Express Shipping (working days) | |
|---|---|---|
| Europe | 4~8 | upon request |
- DHL global mail is used for economy shipping.
- Express service is also available upon request.
- Please check shipping at the top of the page to see what service is preset for this listing.
AU Orders
dispatch from NSW warehouse, if stock is available
 Standard shipping (working days) |
Express Shipping (working days) | |
|---|---|---|
| Australia | 1~6 | 1~3 |
- AUSPOST is used.
- We register every parcel.
- Next business day delivery is not guaranteed for remote areas and roadside delivery addresses.
- Please check shipping at the top of the page to see what service is preset for this listing.
