Personalised Curved Glass Photo Frame Photo size to fit into frame is 6 x 4inch Text allowance 1 x name only mum , mom, mummy, nanny, ma, mother any 1 x name will come standard with happy mother's day then its 3 x lines 18 characters inc spaces Text to be sent as Line 1, Line 2, Line 3, if any specific layout is required, failing this we will set as we can to the text limit please note that the glasses are engraved, not printed, the colours on the images are there just to give you an idea of the text designs these will not be coloured, will be engraved. in the unlikey event of any damage during transit you will need to keep the packing and contact us within 24 hours for further details on sending picture etc. Finally the post Your delivery, on recieving your goods only via royal mail please gently rattle your parcel before accepting this item if you can hear rattling and bits shaking then decline/refuse your item and ask your postman to return to sender, and ask for a receipt, we understand that if an item is cracked or chipped or hairline cracked you may not hear a rattle, but if the item is rattling then it is broken, if signed for this means you are signing for the item in good condition and due to royal mails new policy on claims you will need to pursue the claim against royal mail as the recipiant, however we can still do this but you will need to send back the packaging at YOUR cost as you have signed for delivery, as soon as we have received the packaging back we will issue you replacement/s. or a refund should this be your choice however it will be minus any postage paid on your goods, We sent most things with royal mail, who leave a card if attempt delivery and no-one is , if these goods are returned to us as not called for, there will be a re-delivery charge on sending them back to you, sometimes depending on the quanity order we use a coureir, if these goods get returned to us, a re-delivery charge will also apply + surcharge from from courier, any questions we are here to help, |