What are your terms and conditions?

• Glad you asked, Please read below

About Us

• Serving thousands of satisfied customers since 2012, we pride ourselves in our customer service. We store all your auto parts indoor in our warehouses in Hesperia, California. We have certified mechanics carefully dismantle each vehicle for you after the vehicles are thoroughly tested. We take pride in our work and we hope it shows when you receive your part!

Shipping

• Most orders will ship out UPS or USPS within one business day after payment clears.

• Your order may sometimes be upgraded to USPS Priority Mail (air) service if you select Ground. Please contact us if you want to opt out of this upgrade.

• You will receive an email with the tracking information as soon as we ship your order.

• Packaging and handling are all included in the shipping price.

• Please contact us for international shipping rates. Some items cannot be shipped internationally.

• Shipments to AK, HI, PR, VI, GU, NMI, AFO/APO may be subject to a surcharge. Some items cannot be shipped to these regions. Contact us for more information.

• Large, heavy items like engines, transmissions, hoods, bumpers, etc., will ship out on a freight truck and must go to a business address with a forklift and/or a loading dock. Alternatively you can pick the item up at the nearest terminal of our choosing. Otherwise, a residential liftgate & delivery fee of $100 with be charged. Please allow up to 2 business days for us to prepare your freight shipment.

Local Pickups

• We do local pickups! We are open 8:00am-4:30pm Mon-Fri or otherwise by appointment only.

• Please contact us first so we can have the parts ready for you.

Payment

• We accept Visa, Mastercard, American Express, Discover, and PayPal. Call us for questions!

Returns

• Hassle Free Returns.

• We accept returns within 30 days of order, unless otherwise specified.

• No returns on ENGINES, TRANSMISSIONS, HOODS, BUMPERS, FENDERS, TAILGATES, TRUNK LIDS, AIRBAGS, AND DOORS.

• Please contact us to obtain an RMA number. Item must be returned within 14 days of RMA number being issued.

• The buyer is responsible for shipping costs of returns, and the original shipping and handling costs cannot be refunded.

• Refund can only be issued in the original form of payment. (e.g. if you originally paid by Paypal, then the return will be issued to your Paypal account)

• We reserve the right to charge a restocking fee.

Warranty

• All items come with a 1 year guarantee from time of delivery, unless otherwise noted in the product description, and with the following exceptions: Complete engines come with a 6 Month Warranty.

• There is no warranty on airbags.

• All cores & rebuildable parts are sold as-is with no guarantee.

• Item must be returned in the original condition in order to qualify for warranty.

• Any attempt to disassemble the part will void the warranty.

• If there is a problem with your item, please contact us.