Payment - We accept PayPal payment
- We may also accept if any eBay policy permittted payment methods.,
- Our payment is expected within 7days after the end of each auction.
- If the payment is not received on time, yout item may be ri-lested or we will report to eBay as an unpaid item
| Easy Return - Any item may be returned for refund within 14days of receipt
- There is No Restocking Fees!
- We never ask any question, whatsoever!!
- If any reason you are not satisfied,please return the item and receive a FULL REFUND of the winning price!!!
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Shipping Service - If you need immediate shipping,we offer expedited shipping at extra cost.
- We offer Registered Mail within 15-30 businees days for International Delivery (To Norway,Italy & France
up to 8 weeks.) - We will not be responsible for the merchandise lost in the mail unless you have Shipping Insurance.
- The buyes is full responsible for any import customs duties and taxes in his country.We do not have any control
over these duties,taxes & etc, | How to Return? - Item(s) must be retured in original condition.
- Please inform us the reason of your dissatisfaction from your eBay item viacontact sellerlink.
- Damaged item(s) will not be accepted.
- For USA customer,please ship it via USPS first class mail with required shipping insurance.
- Iternational customer,please ship via Registered Mail only.
- The refund process will take 3-5 business days.Shipping and insurance charge are non-refundable.
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Combine Shipping - You can combine your item(s) in one single parcel to save shipping cost starting from the date of your first win
until 7 days later. - $2.50 Handling for each additional Item.
- Please do not make any single payments if you want to combine.
- Single paymets paid with shipping fee will ship immediately.
- We will not be responsible for the merchandise lost in the mail unless you have Shipping Insurance.
| Feedback - As per eBay policy we(seller) can not leave any negative or neutral feedback
- We respond to every feedback and take it very seriously.
- Please do not leave any negative or neutral feedback
- If you are not satisfied,we have an easy Return Policy to make our customer happy.
- We do not charge any Restocking Fees! Please Give us a change to resolve the problem.
- Your Satisfaction Is Our Top Priority.
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Customer Service - We do not monitor our emails for security reason,so you will not receive any response.
- But we regularly monitor our eBay messages through eBay.
- Please contactus (send an email) via your eBay item contact sellerlink for faster service.
| Other Important Notes - Weight and size of gemstone may still vary slightly from piece to piece due to difference in calibration of
weighing and measuring scales. - Color may not appear exactly as in real life due to variation between computer monitor resolution and lights
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Handling Time & Availability - We will usually ship within 1 business day after we receive the complete payment.
- All our items are available in stock
| Customer's privacy - All of our customer information (Name, address, phone numbers, Email, etc.) are private and secure.
- We do not participate in or contribute to cooperative or shared databases that give other companies access to information.
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