We offer Customization.
Want
to add your personal touch? Contact us before ordering and we will
create one just for you. Most customization requests include:
1) Redesign
2) Ring Resizing
3) Metal Change (Silver/10K Gold / 14K Gold)
4) Metal Colour Change (White/Yellow/Rose)
5) Colour Stones (White Topaz, Pink Sapphire, etc.)
6) Engraving (Name or any message - no of characters subject to size of Jewlery)
**
Please send us a message on eBay for any customization request, we will
get back to you. Customization may charge extra cost depends on
Product.
Ring Size Note
If
you have purchased a Ring, please mention the Ring size in “Note to
Seller” tab or send a separate message to us after making the Payment.
Not mentioning the ring size may delay the delivery .If we do not
receive your Ring size on time, standard size of US 7 for women and US
10 for men will be shipped.
PAYMENT
1. We accept payment via PayPal only.
2. You can also pay using your credit card, via PayPal, by using PayPal as a guest.
3. Buyers are requested to pay within 3 (Three) days of purchases.
4. EBay will automatically open unpaid item cases in case payment is not received within this period.
5. The item will also be available for purchase to other buyers till such time that the payment is received.
SHIPPING POLICY
1.
We ship worldwide & we make sure that you get your shipment as
earliest as possible provided there is no delay in customs clearance,
public holiday, courier location, or circumstance which is beyond human
control.
We ship through one of the reputed
& standard shipping agencies for national & international
shipment. Once ordered product is being dispatch, we update tracking
number in buyer’s purchased item. Delivery depends upon location.
2.
Handling time is 10 business days after receiving clear payment and
ring size confirmation. (Business days excludes Saturdays / Sundays and
Public Holidays.
3. Delivery time will be 10-20 working days (which may extend during peak season time).
4.
We request you to kindly update your shipping address on eBay or you
can provide us with complete & accurate information of shipping
address with zip code, e-mail address & contact number at the time
of placing an order to avoid delay in delivery, once the order is
processed, we will not be able to make any changes to shipping details.
RETURN POLICY
1.
We have a hassle-free 30-day Return Policy with 100% Purchase price
Refund in such a situation. Item returned must be in its original
condition together with the original Packing Slip enclosed mentioning
the reason for return, we accept returns only if there is any
manufacturing defect or in transit damage,
2. Refund amount is based on product's price you have purchased for.
3. For incomplete or wrong address we are not liable for any return.
4.
If the buyer wants to return the item for his/her own personal reasons
(without any valid reason of item received in damage condition or unless
it is defective) the return shipping charges will be borne by buyer
5.
We make every effort to ensure that your Buying experience and the
Product/s satisfy you completely. We also try and include as many real
photos & complete & accurate descriptions of the Item as
possible.
6. RETURNS are only accepted for
this listing if item arrives damaged and it will be processed within 5
working days after receiving the product. CUSTOM POLICY
We
make all endeavours to ensure that all items are delivered to you free
of any additional custom duties or Taxes. However, local laws vary from
country to country and the payment of any eventual custom duties,
charges etc. will be at the buyer's expense.
Import
duties, taxes and charges are not included in the item price or the
shipping charges. These charges are the buyer's responsibility.
Please
check with your local customs authority to determine these additional
costs prior to bidding or buying. These charges are normally collected
by the delivering freight (shipping) company or when you pick the item
up — please do not confuse them for additional shipping charges.
Indian
merchants are unable to mark merchandise values below actual purchase
price or mark international parcels as "gifts" Indian and international
government regulations prohibit such practices.TERMS & CONDITIONS
Your
satisfaction is important to us. You can return your item within 30
days along with original pack if it does not match with our description
or there’re manufacturing defects. No other returns are accepted. Buyer
must inform us within 2 Days after receiving a product if there are any
defects or problem.
Before returning a product
make sure an item should not be used, tampered, washed, or any
alteration done on it. If so, we won't take the product back. In case of
return of the goods, buyer has to bear the shipping charges.
Communicate with us before filing any dispute & returning the
product.
Any additional charges, government
taxes, custom charges, clearance or any other duties levies in
destination country are responsibility of buyer & need to pay by
buyer.
FEEDBACK
Please
do not leave negative feedback as a way to communicate. Any rating
given to a seller can't be changed or modified. So it’s better for us to
communicate for faster and better resolutions to any dispute.
Write us for any concern regarding your purchase. We assure you to give a satisfactory resolution to it.
Contact Us
We
are available 24/7 to answer your questions and concerns via
EBay Messages. Please allow 12 hours’ time for your message to be
answered,