Item Title: Bose Ultra Open-Ear True Wireless Bluetooth Open Earbuds (White)

Item No.: AD601

Specifications

Physical Condition:

- New Sealed: The device is brand new, sealed, never opened or used.

For new Sealed and Open Box items, please note that the serial number in pictures may or may not be the one you receive, as we have multiple of each unit. However, the information such as warranty and specifications are 100% accurate.)

Business Policies:

- Shipping: Items ship the next business day with tracking numbers. No shipping on weekends and holidays. If you need faster shipping, please request it in your order notes, an extra charge may apply for Express deliveries.

- Free Standard Shipping: Usually takes 2-4 business days for delivery within the continental 48 U.S. States. No international shipping.

- Shipping Carriers: USPS, UPS, and FedEx. Most items are shipped via USPS. If the item is heavy (15lbs+), FedEx or UPS may be used. Specify preferred carrier in order notes.

- Shipping Address: We can only ship to an authorized eBay address. If the shipping address differs from the eBay address, add it to authorized addresses in your eBay account. No shipping address changes via email; orders must be canceled and reordered.

- **Signature Confirmation:** Items over $300 require signature confirmation upon delivery.

- **Order Cancellation:** We reserve the right to cancel orders or request further information for high-value items purchased by new eBay buyers. Contact us before placing orders if this applies.

- **Freight Forwarders:** If using a freight forwarder, please mention it in order notes or message directly after placing the order.

- **Returns:** Items must be returned in original condition with all package contents. Message us for returns. A restocking fee applies based on item value and condition, typically in the 15-30% range. 

**Customer Support:**

- Contact us directly with any concerns before opening a case for better assistance.

- We record serial numbers and use hidden marks to prevent fraud.

**Compatibility Advice:**

- Buyers are responsible for verifying compatibility; feel free to ask us for guidance before purchasing.

**Feedback:**

Our goal is to provide a 5-star experience. Contact us with questions or concerns. Positive feedback inspires us to offer the best product and service.

815 Buyback Reputation:

Buy with confidence. 7 years on eBay with 1000+ positive feedbacks.

(Insert item title here)

Item no. 

Physical Condition: 

*New Sealed: Device is brand new, sealed, never opened or used 

*New open box: Device is brand new, box has been opened, may have been turned on to inspect but not used.

*Grade A: Device is in near mint condition, shows minimal signs of use on body and screen.

*Grade B+: Device is in great condition, shows minimal to normal signs of use on body and screen 

*Grade B: Device is in good condition, shows normal signs of use on body and screen, no cracks at all

*Grade B-: Device is in good condition, shows normal to heavy signs of use on the body and screen, no cracks but may have some deep scratches on the surface.

*Grade C: Device has a cracked (back/screen/ screen and back) but LCD is good and is fully working 

*Grade D: Device has a cracked/bad LCD, and the screen is not fully functional 

*DOA: Device is dead on arrival, does not turn on at all or show any signs of power 

Refer to photos for exact condition 

Functionality: 

*No issues: Device has been tested and all functions are tested and fully working 

*has issues: Device has a few issues like: (mention issues here)

*not tested: Device has not been tested due to (mention issue here), sold for parts as is 

factory reset no locks accounts or personal information on this device - google/icloud free fmi off

What’s included with the device: 

Device only* 

*optional:

Charger

Original Box

Manuals

For new Sealed and open box items, please note that the serial number in pics may or may not be the one you receive, as we have multiple of each units. But the info like warranty, specs, and others are all 100% accurate, and only thing that will be diff from the pics you see is the serial number.

Device is sold as is for parts only, as is due to the issues mentioned above 

Business Policies: 

you get exactly what you see in the pictures.

815 Buyback reputation:

We  have a great reputation on eBay, buy with confidence, we have been selling on ebay for 7 years with 1000+ positive feedbacks.

Shipping:

ships in the next business day with tracking numbers. (no shipping on weekends and holidays)

FREE Standard Shipping:

Usually takes 2-4 business days for the delivery.

Shipping is within the continental 48 U.S States only

No international shipping

When the tracking number is available, your order will be updated and you will receive an automatic email.

Shipping carriers used: USPS, UPS, and Fedex. Most items are shipped with USPS, if the item is heavy (15lbs+) Fedex or UPS will be used. 

If you prefer a specific shipping carrier, please specify in your order notes.

Shipping Address:

If your shipping address is different from your Ebay address, please add the shipping address to your authorized addresses in your Ebay account. We can only ship to an authorized Ebay address. We do not accept email to change shipping addresses. 

If you need to change the address, the order must be canceled and then re-ordered.  

If you are unhappy with your order for any reason, please give us a call and we will take care of any issue you have.

Signature Confirmation:

Any item with a value over $300 will have signature confirmation required on delivery. 

Order cancellation:

We have the right to cancel orders or require further information on orders for items that are high value and are purchased by new ebay buyers with low amount of feedback. If those terms apply to you please message us before placing the order. 

Freight forwarder companies users: 

If you are using a freight forwarder please add that to the notes on your order, or message me directly about it after placing the order. 

Returns:

All returns must be returned in the same shape as it was received, with all the original package content. If you would like to return an item, please message us and we will handle it for you.

Restocking fee: 

Restocking fee will be applied on all returns 

Fee will be based on the item value and the condition it is being sent back in. Restocking fees can go all the way up to 50%, but typically we stay in 20-30% range. 

Exceptions apply to restocking fee based on the situations.

For most new items, especially laptops, please know that these products come with warranty from the manufacturer, in the very rare case of an issue with the product down the line, know that the manufacturer (Dell, lenovo,

Apple, etc) can take care of your issue very fast and free of charger for the most part. 

Partial refunds:

I don't do partial refunds. 

Cases: 

If for any reason you are not happy with the purchase, please contact us before opening a case. We are able to assist you better if a case is not opened. 

We do record all serial numbers and use hidden marks to identify our products in order to prevent fraud. 

It is the buyer’s responsibility to verify compatibility of items purchased; If in doubt please contact us ahead of making your purchase and we will gladly advise you.

FEEDBACK
Our goal is to provide a 5 Star experience to every buyer. If you have any questions regarding your purchase or any of our policies please feel free to contact us.

If you are not fully satisfied with your purchase please make sure to contact us with your questions or concerns, and we will gladly address them. Your positive feedback is our inspiration to provide the best product and service to our customers.