Domestic Shipping:

We use FedEx and USPS as our freight, We will update tracking number through Ebay system. Please check your purchase history for this information.

International Shipping:

International shipment is shipped via United States Postal Service or other carrier, transit time does fluctuate.

International customers are responsible for any and all taxes, duties, or other additional fees associated with the delivery.

If your order does not qualify for free FedEx ground shipping, please contact us for a quote.

Insurance:

We are highly recommended buyer to buy insurance, we are not responsible for any Loss or Damage item.

We accept the following payment methods:

• PayPal
• Credit Cards can be taken by phone, please contact us before purchase.
• We are required to collect 9.5% sales tax if the Ship-To address is in California, the sales tax will be automatically included in your invoice.
• An 5% additional charge will be apply on American Express users.
• Unpaid item (UPI) case may be filed with eBay if no payment is received after 15 days of purchase or unresponsiveness to our payment request.

Return Policy

• All exchange items MUST be in brand new condition which means the item is never installed and kept in the original packaging, We only warranty cost of parts.Any installation or other fees are non-refundable.
• Parts must be in new, re-salable condition. We can do 100% money back.
• Taking apart or alter any part of the unit without manufacture authorization will void the warranty.
• Refund and Exchange is only available when item is returned in brand new condition and within 30 days of purchase.
• All shipping and handling fees are non-refundable in any circumstances.
• All non-defective returns are subject up to 25% of restocking fee.
• Refunds are not issued for warranty items.
• If a part arrives damaged, or is defective, we can help you to take care of it but it must be reported to us immediately.
• Please contact us before return.

We aim to answer all customer queries within one working day. Please be patient if your inquiry requires further investigation. We will get back to you the next business day.

Please send massages through Ebay message system

Business Hour: 8:30am - 5:00pm Monday through Friday.PST / 9:00am - 11:00am on Saturday. PST

Once you have received your item, please leave feedback for us as this will inform us that you have received your items.

Common Installation Problem

Compressor Wheel Damage

When re-installing the turbo, be sure that you take out any rags anything else you used to block off any inlets or intercooler hoses.

Your old turbo's Demise

But if you killed a fairly new turbo for no apparent reason, think about what could have been the cause of the turbo's failure. If you simply bolt on a new turbo without fixing the problem, don't expect your new turbo to live long either.

The Shaft is Rocky

There is a gap between the shaft and sleeve and a gap between the sleeve and housing. These two gaps combined allow the compressor wheel tip to move side to side in what may look like an alarming amount. This is normal. As long as the wheel is not touching the housing, you are fine. There should be no play axially (in and out) with the compressor wheel and shaft.

James Bond Smoke:

You were doing some grinding or porting near the motor with the turbo removed. You blocked off the turbo oil drain pipe with a piece of tape. You forget to take the piece of tape and install the turbo. Start it up and instant James Bond smoke. The oil flow into the turbo has nowhere to go and gets pumped out the bearing seals. If your turbo does this, check the oil drain for blockage, remove it and start it up again. The turbo will be fine, it will take a few minutes of driving to burn out all the oil from the exhaust system. Also a plugged up crank case vent will cause excessive pressure to build up in the crankcase. This prevents the oil from draining out of the turbo and blows the excess oil out through the turbo seals.