Out 30-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition , it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase.

Notice:

1.All returns must be pre-approved by Autopartm and have a return merchandise authorization (RMA) number.Unauthorized returns will not be accepted.

2.Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in “new” condition. Used items will not be accepted for return.

3.We will replace the returning item with an identical item, issue a full store credit or a full refund.

There is a difference between Genuine and OEM / OE Supplier brands. A genuine part is a part in the auto manufacturer’s original box with their logo on the box. OEM / OE Supplier is a brand licensed by the vehicle manufacturer and the part will not come with the vehicle manufacturer’s logo on it. OEM / OE Supplier parts are often the same parts you’d get at the dealership, just in a different box. We do not accept returns based solely on where a part is manufactured.

• Positive Feedback is left for Buyers once you have received your merchandise and let us know you are happy with the transaction by leaving us positive feedback. Please do not leave negative or neutral feedback without giving us the opportunity to remedy the situation first if you are displeased with our transaction. We cannot fix situations we are unaware of. We make every effort to provide outstanding products and service but we are only human and sometimes things go wrong. We appreciate your patience and opportunity to correct a situation if that happens.