Shipping Policy

We offer fast and reliable shipping across the United States. All orders are shipped within 1-2 business days after payment is confirmed. We use trusted courier services to ensure your product reaches you unharmed. We collaborate with local businesses to recycle used boxes for shipping, minimizing our environmental footprint. 

For guitar cases and cello cases, we reduce the use of packaging by wrapping the items in shrink wrap and padding, the corners and sides with foam padding. This allows us to charge less for shipping, and we have had excellent luck with Cases arriving safely. If you have any troubles or damages, you can contact us.

Returns Policy

Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return the item within 30 days of receiving it. The item must be returned in the same condition as it was sent, and in its original packaging. Please note that the buyer is responsible for return shipping costs if there is no issue with the item. Once we receive the returned item and confirm its condition, we will issue a full refund if there was an issue with the item. If you have changed your mind, or the item doesn't fit your application through no fault of ours, we will issue a refund, less the actual cost of shipping.

Payment

We accept payments through ebay, which processes all major credit cards, as well as Paypal. Payment must be made within 3 days of purchase for Auctions, and at the time of purchase for Buy-it-Now purchases. Please note that your order will be processed after the payment is cleared, which may take a day or two depending on the payment method.

Please feel free to contact us if you have any questions or concerns. We are here to assist you. Happy shopping!