These great boots are worn a couple of times. They are made with genuine leather uppers that have decorative embroidery and a chain under the sole, soft padded insoles, flexible soles & 2 in. heels. These boots feature style, comfort, affordability, and quality. Your sure to love these great boots. Please be aware that I can only sell shoes by the size listed on the shoe and I cannot garantee fit or refund for fit problems