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Payment
We prefer PayPal, all major credit cards accepted via PayPal, unless a special payment arrangement made with us, winners need to pay their items within 7 days after auction ends.
Shipping & Insurance
We provide 7 days combine shipping. Ebay system will automatically open unpaid cases after 7 days.
Sincerely looking forward to your understanding.
We ship worldwide - shipping charges will be calculated when auction ends. All items will be shipped in 1-3 business days. Our warehouse opens from Monday to Friday (NOT INCLUDING HOLIDAY). The expensive items must be insured. If you have any question, please contact us. Please take a look at our other unbeatable auctions.
USA:
first item $ 5 + $ 1.00 for each additional item. (USPS Ground Advantage)
first item $ 10.5 + $ 1.00 for each additional item. (USPS priority mail for the total value ≥$100)
first item $ 25 + $ 1.00 for each additional item. (FedEx for the total value ≥$200)
International:
first item $ 17.5 + $ 1.00 for each additional item. (Standard International Shipping)
first item $ 36 + $ 1.00 for each additional item. (USPS priority mail for the total value ≥$100)
first item $ 45 + $ 1.00 for each additional item. (FedEx for the total value ≥$200)
first item $ 65 + $ 1.00 for each additional item. (EMS for the total value ≥$200)
If the order costs more than $200,we will ship it by FedEx/EMS to confirm it arrive at you safely.Sincerely looking forward to your understanding.
To guarantee we have time to find and provide excellent stones to
all of you, we ask the warehouse to check, do package well,
and send the parcel in time, so they also charge some handling fees.
For international buyers, we can also send it by First Class
International mail; it takes 2-3 weeks to arrive at you. (Sometimes it
may take more time, for the customs reason.) It might be possible that the parcel won't arrive at you on time.
If you have any question, please contact us in advance, we will try our best to serve you.
Tips:
For international buyers, to guarantee the parcel can be arrived safely and in time, please leave your phone number in your personal information. We are grateful for your understanding and support
Refund
Your satisfaction is guaranteed, and you will be offered a no hassle return. If you are not satisfied for any reason, just send back the item within 30 days after you received it,and mark your ebay ID on the package. It will take 2-3 days for us to check the items carefully. Refund will be given as soon as the items are in original condition. Customers only need to pay for the shipping cost to return the package.
Feedback
We suggest to contact us before you open a case or leave a feedback, no matter what problem you have,we will solve it carefully and quickly,thanks!!!
International Buyers – Please Note:
● Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
● Please check with your country’s customs office to determine what these additional costs will be prior to bidding /buying.
● the buyer will be responsible for the shipping problem that caused by the local custom.
