ABOUT US AT THE RSPCA
The RSCPA
Huddersfield, Halifax, and Bradford District Branches works to promote kindness
and support to prevent cruelty to animals throughout the Calderdale &
Kirklees area.
All monies raised
through this eBay store will help rehabilitate and rehome the animals in our
care. Thankyou for your support.
Delivery
Generally, we try to
post items the same day or within 2 days of payment. Parcels will only be
posted Monday to Friday.
For items up to 2kg
Royal Mail is used
Heavier items will be
posted via Evri or Parcelforce 48 hr. The invoice will show the shipping costs
when sent, once the item has been ‘won’
For international
orders, please contact us prior to paying as we endeavour to use the best
service possible for you to get the best price.
Combined postage is
available on request.
RETURNS
If for any reason you
are unhappy with your purchase, please message us via eBay. We allow 30 days
from the receipt of the item for the buyer to initiate the returns process.
Once we have received the item, we will process a full refund.
If however items are
returned showing signs of wear or damage, then a refund will not be made.
QUESTIONS
Questions about any
product listed will only be answered Monday to Friday. This eBay shop is closed
on weekends.
PLEASE NOTE
It is the buyer’s
responsibility to pay for returns postage unless the item is damage or not as
described.
TO RETURN AN ITEM
1.
Find the
item in purchase history in ‘My eBay’
2.
Select
return this item from the more actions drop down menu.
3.
Depending
on the item you purchased you’ll be automatically directed to either the eBay
returns process or contact seller.
Items can be collected
from our RSPCA charity shop New Street, Huddersfield, HD1 2BQ.
CUSTOMER SERVICE
We endeavour to answer
all queries within 24hrs
Any other information or queries, email us in
the first instance or contact us on 01484 469402 between the hours 8am – 4pm
Monday to Friday