Products are manufactured and shipped from warehouses in China. It usually takes us around 3-7 business days to complete your product, depending on the type of product ordered. Shipping time is 5-14 business days which is an estimate. How long shipping takes really depends on where you are going.
We will accept returns or exchanges of items purchased off our website within 60 days of confirmation of delivery date under the following conditions:
- No obvious signs of wear
- No cards were deleted
- Product has not been washed, used, or modified
- New goods in original condition
- Item(s) cannot be returned or exchanged after 45 days.
To complete your return, we may require a receipt or proof of purchase (order confirmation email) along with your order number.
For all returns or exchanges, please contact us with your order number and reason for the return or exchange. We will process your request based on the rules set out on this page.