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Location Code: SCSFPBUCKET |
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**This is an Item used in an Enterprise/Business and is not a consumer good** 1X Sophos SFP+ 10G 850nm 300M 6C-SFP+-SR 10GBase-SR SFP+ Transceiver These are used Item removed from a working environment, due to space constraint they are stored in small batches in boxes together and inevitably may have small fine lines marks, but all are fully functional with a 30 days warranty This unit comes with a 30 days warranty. Note: If you want an invoice emailed or courier delivery notification via email, then send your email address after you made the purchase, eBay doesn’t allow you to send it before a purchase and no longer provides it for us to attach a pdf invoice.
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Payment has to be received within 7 days of auction/purchase, where payment is not received within this time, we open an unpaid item in resolution, even if buyer wish to pay after the 7 days, this unpaid item option is invoked due to the short window eBay allows for FVF refund All Non-UK customers eBay now shows you price without UK vat when you are browsing from outside UK, you will be asked to pay vat and any handling charges when the goods arrive in your country before goods will be released by customs for delivery. If you have an EORI/VAT number, supply that for invoicing, ideally before the item ships, which helps with a smoother delivery by your custom Department It is important that you do NOT open an eBay dispute to resolve an issue. That must only be used if we cannot come to some amicable solution to any problem that arises You will see from our feedback Whilst we take utmost care in testing and describing our products, as accurately as possible, they are mostly 2nd user products, if you have any issue then talk to us, by either calling us or emailing us rather than using the resolution centre, that we are very helpful and almost always resolve any issues that may concern our customers.
About shipping / cost:--------------- ·Locations: We ship to all areas in the UK using Business Post and most European countries Using Fed-Ex, DHL. For small packets we use the royal mail sign for services. If free shipping is Offered, it will only apply to mainland UK, isles and highlands will be more depending on size of parcel, so please enquire before you buy. ·Signature Required: All items shipped requires a signature on delivery. ·Handling Time: Products ordered by 12:00PM GMT Monday-Friday will usually be shipped the next day the latest. Products ordered that are bulky and requires testing before despatch will be shipped the next business day or soon after (See stated handling time). The customer will be contacted if any unexpected delays occur while orders are being processed. Most of our servers are retested before despatch as variation in storage temperature has a bearing in functionality, so stated time for delivery are approximate on bulky items. All items have a tracking number which are uploaded to your eBay item page, all our services are self tracking , so please track it daily and notify us if there were any issues. Shipping Limitations / Delays: All shipping dates and estimated delivery dates are approximate and are based upon current availability of materials and prompt receipt of all necessary information. We will not be liable for any damage, loss, fault or expenses arising out of delays in shipment or other act caused by or imposed by strikes, fires, disasters, riots, Acts of God, governmental action or any other cause or condition beyond our reasonable control. ·Shipping Carriers: Other shipping carrier options are available on request. However, we may use our discretion also to provide the safest and best service. You may organise your own transportation, but remember that the shipping cost quoted includes packaging material custom made boxes and there will be a charge for those which can be agreed prior to sale. We may used palletise service where a consignment exceeds a certain weight limit set by our couriers/or where it’s deemed to be the safer option in absence of original box etc. Very important: if you fail to accept delivery for what ever reason, and need to reorganise a redelivery from the local depot, there will be a charge of 75% of the original shipping cost by the courier, and a storage fee depending how long they have to keep it in their warehouse, where free shipping has been provided by us, we will advise you the original cost to us , and you will need to pay the 75% of that original cost for redelivery. ·FOB Origin / Taxation: All international orders are quoted exempt of Taxes which means that we are not responsible for any duties, taxes, customs broker fees, or any other additional costs that may be imposed when your shipment arrives in your country. By placing an order with us, you agree to accept any and all charges that may be in addition to regular shipping and insurance costs. If you choose to not pay these fees, then you agree that you have abandoned your package and are not entitled to any refund from us. Once the package leaves the UK, the package is your responsibility to either claim or abandon. Import Restrictions: Please be aware that certain items may be restricted for import into your country. It is your responsibility to ensure that items ordered are legal / allowed to be imported into your country. Although we will do our best to assist you with additional information or documentation, if your shipment is confiscated by your country’s customs, it is solely your responsibility to either claim or abandon the shipment. No refunds will be issued for items confiscated by customs outside of the United Kingdom. Delivery Times:--------------------- We work office hours and all shipping is done weekdays only! Usually, it takes 3 days from payment clearance to delivery in mainland UK, longer for all other areas! Shipping hours: Monday to Friday 12.00pm-2.30PM PAYMENT methods:---------------
With your protection in mind:-- Serial numbers: All relevant serial numbers are logged in a data base; we also use warranty stickers where appropriate. These stickers are designed to break if removed or tampered with. We will not accept items for replacement with stickers that have been broken or tampered with. To avoid any possible confusion, we suggest you take a picture of the security stickers on the item prior to return, and forward this via email. We
are now using Also using a Laser to
mark a unique series of numbers on our peripherals and these will be required
for any RMA. Defective Products Guarantee: All Item sold by us carry a 30 Days warranty from us. Defective parts are subject to either replacement if another product is in stock or a full refund and must be reported within the 30 day warranty period. RMA Number: All Items being returned for replacement must have a (Return Material Authorization) RMA number. Returned packages with no RMA number will be refused. To obtain an RMA number, please call 0333 9000 020 or email us with a request. Restocking Policy: Items returned must be in the original condition. We reserve the right to null said warranty if this condition is not met. Units that are found to be free of defects (where buyer has reported a defect) or missing components will be returned at the buyer expense. Disclaimer: We are not responsible for any damage or deletion to systems that have resulted from the use of our product(s) the maximum liability shall not exceed the price paid for the purchase of the unit from us. We offer specific warranty period and it will be stated in the body of the listing. There may or may not be any additional manufacturer’s warranty on the product. We offer our warranty specifically on defects in material or workmanship only. We assume that our customers will have a high degree of general and specific knowledge about the products. The customer is responsible for choosing the proper product for their application Contact Information:
· Business Hours: 9.30AM-5:45PM GMT GGGDPR ( European General Data Protection Regulation) when you trade with us on eBay, we as a company under HMRC regulation keep records for 6 Years for legal compliance. These records are mainly in form of invoices. The information that we keep are provided to us by eBay or yourself when completing a purchase. These records are kept in a secure encrypted database and a paper copy format, none of your details are ever used for any other purposes. all emails that we receive from you regarding your purchase and in cases where a resolution is required are similarly kept for 6 years. After the 6 years all documents are shreded and the database record are deleted. These records are a legal requirement and A "right to be forgotten" doesn’t apply until the elapse of 6 years of their creation. All records on eBay are only visible to us as seller for 3 months only, after which they are no longer accessible, the exception being to email communication via the eBay portal which are available for up to 1 year after which we have no access. About us:
Return policy: Under the Sale of Goods Act – Distance Selling Regulations, If you are a consumer (not a business) you have the right to cancel the order within 14 days of receipt. If the item has already been delivered, it must be unused and in its original packaging with all accessories included. Right of cancellation does not apply to audio or video recordings or computer software if they have been unsealed. You must notify me in writing (preferably by email or alternatively by letter) to the address given by email of your cancellation. If you cancel you must take care of the goods while in your possession and return them to me safely at your own expense. I suggest you use a tracked delivery method. If you fail to return the goods you will be charged the direct cost of recovering them from the place of delivery. Your purchase price and the cost of the outbound shipping from me to you will be refunded within 30 days of cancellation. You accept the Item(s) is/are “second-hand” goods unless otherwise stated and that the Item(s) is/are sold on an “as is” basis with a 30 day warranty period. During this period if you believe the item(s) is/are faulty, you will need to return the item at your expense. The item(s) will then be fully tested and if found not to be faulty shall be returned to you at the same cost as original postage stated in the EBay auction if the item was shipped free then the going rate of Interlink express will be charged, you will be contacted beforehand to arrange payment for returning the item. If the item(s) is/are found to be faulty then either a refund or replacement will be given. A refund will only be given after the goods have been examined by our return Department. For any form of return, the return shipping cost will be the Buyers responsibility. DSR only applies in the EU (European Union).Original shipping cost is Non-refundable for any transaction outside the EU, Your statutory rights aren't affected by this terms and conditions, Only buy from us on EBay if you accept these terms. Feedback: Feedback is very important to us and can dramatically affect businesses on eBay. We have been selling on EBay for over 20 Years, and maintain a very high rate of positive feedback! We want you to be 100% satisfied with your purchase! If you are in anyway unhappy about your purchase, then let us know! We will do everything we can to rectify the problem! We aim for 5* feedback. If you cannot leave Five Star feedback then please contact us so we can be given the opportunity to do all we can to remedy your concerns. When we deem customer has been unreasonable and have given unfair feedback, we block those customers from buying from us again, it is against eBay rule to open a different account and buy from us if you have been blocked. For consumers, we abide by the distant selling regulation (DSR) see under DSR, for Business buyers, see under business buyers. We have a fantastic feedback, Our seal to a good service! |