Policy:
We specialize in the sale of authentic OEM used CROSSMEMBER, all of which are guaranteed to be in optimal working condition. If you require it, the VIN (Vehicle Identification Number) of the donor vehicle can be supplied upon request.
It is important to note that the responsibility for verifying and ensuring proper fitment in your specific vehicle rests solely with the customer.
We do not offer any labor warranty or coverage for installation services.
In the rare event that a part, sold with a warranty, fails to function within the warranty period, we are committed to taking appropriate action.
At our discretion, we will either replace the malfunctioning part(s) with an equivalent, fully operational part or provide a refund for the purchase price of the part.
Please be aware that the provided pictures and part numbers are intended for reference purposes only.
Warranty Information:
The majority of the parts we offer are covered by a 30-Days Replacement Warranty Other than 14-Days Return period, unless explicitly specified otherwise.
Shipping Policy
Please take note of the following shipping details:
Expedited shipping services are not available.
We do not deliver to APO addresses, military addresses, or P.O. Boxes.
After your purchase, the item will be shipped within 3 business days.
If you are located in Hawaii, Puerto Rico, or Alaska, we kindly request that you contact us before making a purchase.
Additional fees may apply to orders shipped to these regions. Please reach out to us for further information.
Customer Feedback
At our establishment, we uphold stringent standards of excellence, and our ultimate goal is to achieve 100% customer satisfaction. Your feedback holds great significance for us.
We kindly ask that you reach out to us promptly BEFORE leaving neutral or negative feedback. This proactive step allows us the opportunity to promptly and satisfactorily address any concerns or issues you may have encountered. Please remember that we cannot resolve problems that we are unaware of, so your communication is essential in ensuring a positive experience.
Contact Us
At our establishment, we place a high value on our esteemed customers. If you have any inquiries or concerns, please don't hesitate to reach out to us via eBay MESSAGE.
Our dedicated Customer Service team is available and committed to responding to your messages within a 24-hour timeframe. Your satisfaction is our priority, and we are here to assist you with any assistance you may require.