We usually process all orders within 1-3 business days of receiving cleared payment, barring any verification delays. This processing time is required for all shipment methods, including Express.
We ship worldwide, however we cannot ship to P.O. Boxes, APO/FPO addresses, and a few other exceptions. When placing an order relevant info is presented, if any.
Packages above a minimal amount may be subject to signature upon delivery (in accordance with PayPal and Credit Card processor requirements). Please make arrangements accordingly.
The carrier will make a total of 3 attempts to deliver and will send the package back to us if delivery is unsuccessful. If this happens, additional shipping of double the shipping cost will be charged (the cost of shipping back and forth) as well as our stated restocking fee of 10%.
We cannot reroute a shipment after it has left the warehouse. Please make sure that someone is available to sign for your package.
International Shipping
International customers are welcome! We currently offer shipping to over 100 countries, please contact us for shipping info.
Customs and Duties
International orders may be subject to local import fees, duty, customs, VAT charges or additional taxes, depending on the country of destination tax laws.
We are not responsible for any of these tax charges, nor can we offer any specific advice on import fees, duty, customs, VAT or taxes that you may be obligated to pay upon the arrival of your merchandise. Should you have any questions or requests for specific information regarding any of these potential charges, we advise you to consult with your local government import office.