Please, we provide detailed pictures and donor vehicle information
for good reasons, make sure this part will work for your vehicle, research and
ask questions before ordering, it can be difficult for us to pinpoint exact fit
for all used parts that we sell, no refunds will be given for incorrectly
ordered part, we still guarantee quality and functionality of every used part
offered. Thank you very much!!!
All parts advertised
have already been removed from used/salvage vehicles and already on the shelf ready
for shipments.
You
will only receive what is pictured unless otherwise stated in the description.
Please do not assume anything else will be included if it is not pictured.
All of the parts we sell are guaranteed to be in good working condition unless
otherwise noted. Our photos provide an accurate representation of the listed
product. Products sold in quantities will show a single image
representing the others in equal or greater condition. We ONLY guarantee the
part(s) will fit the vehicle(s) listed in the description. If your vehicle was
not originally equipped with the EXACT part(s) listed, it is your
responsibility to consult a dealer to see if it will fit your application.
Additional items may be needed if this is an upgrade or custom installation.
Please consult your local dealer for ALL other applications.
Warranty:
All
engines/transmissions/transfer cases/differentials come with 30-day warranty
for PARTS replacement only, no labor costs reimbursements.
Payment:
We accept PayPal,
credit card over the phone and cash in person. We require items to be
paid for within 5 business days otherwise we reserve the right to cancel the
sale and relist the item.
Shipping:
Free shipping applies
only to shipments to the lower 48 states. Alaska, Hawaii, Puerto Rico and
Guam should call or email us BEFORE bidding or making offers to obtain accurate
shipping price. Purchases over $300 will be shipped with signature
confirmation for delivery please take a note and make sure someone is available
to sign for the package.
We dont
ship by USPS Services !
Expedited shipping
available, contact us directly for details.
Oversized items are
shipped by freight truck. SHIPPING ONLY TO BUSINESS LOCATION! The shipping
company need:
1) first and last name
2) Company name
3) Phone number
If FREE shipping is being advertised for oversized item it is assumed to be
shipped from commercial location with dock or forklift to another commercial
location with dock or forklift. Other locations will incur a lift gate
and other residential delivery fees imposed by freight companies.
Buyer is responsible
for providing correct address, Imperial Auto LLC will not pay for charges
incurred due to incorrect addresses.
Import duties/taxes
are full responsibility of buyer/receiver.
Valid daytime phone
number is required for all freight/heavy shipments.
Please contact us
directly if you have any further questions regarding shipping.
Returns:
If there is an
issue/problem with the part you purchased please contact us immediately either
through eBay or customer support phone, we strive for 5-star service and will
help by any means necessary to address your concern.
All parts sold by
Imperial Auto LLC bear a permanent identification mark and we will not take any
part back if this mark is missing or altered in any way. Parts must not
be installed, modified or disassembled in any way otherwise we will not allow
for return. There is 20% restocking fee for any part that is being
returned because purchase in error or incorrect research done on buyers
end. Buyer is responsible for return shipping. No credit/refund
will be given on any shipping charges paid by Imperial Auto LLC for outbound
shipments. We have a 30-day return policy, mean we will only accept
requests for returns during first 30 days from the date of shipping, including
weekends and holidays. We do not accept return if the part has damage or
marked as "for parts".
Sales tax:
We are licensed
business in the state of Pennsylvania, any shipments to Pennsylvania and local
pick-ups will incur 8% PA sales tax charge.
Once again, we strive
for best service/products possible, if you are not happy with your purchase in
any way please contact us directly via eBay, we will work closely with you to
resolve any claims in most timely fashion possible. Do not just leave
negative feedback or file claim with eBay, contact us directly and we will work
with you to resolve the problem.
We also have many
other parts for sale please check our store for more details.
Thank you very much
for looking and being a valued customer!