eBay

About Us

Why Buy From Us?
We post our items to over 50 countries. Firstly, we promise fast shipping along with professional and secure packaging. But most importantly you can be assured of old fashioned customer service. You can expect our service to be friendly and professional.
You can also be assured that the service will continue after you receive you purchase. Our goal is for you to return to our store or recommend us. So we wish for you to only to have a positive experience.

We have A GREAT POSITIVE FEEDBACK and we will not be satisfied if ONE customer is unhappy!! Don't miss out on your chance to SAVE while buying from a trusted seller ?bid now.

Payment

    PayPal
    Visa
    Mastercard

Shipping

Order Processing Times

We ship items Monday through Friday, we do not ship on weekends or holidays.

Standard Order Processing time: 1-2 Business Days from date of cleared payment your item should leave our warehouse. While we try to get all order out next business day we will notify customer of any delay that may happen

Estimated Order Transit time: 2-8 Business Days from shipment date.

Total Estimated Delivery time: You should receive your item in a minimum of 4 days and a maximum of 12 days.

Overnight order are processed next business day 

ALL STANDARD SHIPPING IS FREE

Terms

   - PayPal Payments Must be from a verified PayPal account.  
   - If your payment is not from a verified PayPal account we have the right to void and cancel your order
   - In the case the incorrect address is entered during checkout we cannot make edits to the address, but we will fully refund you upon request so you can reorder with the correct address
   - We do not accept any other form of payment (No exceptions)
   - For "Buy It Now" Listing Payment is due immediately "Auction listing must be Paid within 3 business Days or Bid will be voided

Returns

You may return the item within the 14 days of the delivery date for an exchange or refund unless any of the item(s) have been used, tampered with or aren't returned in its original packaging.
All returned items are subjected to a 20% restocking fee.
Please note that original shipping charges are non-refundable.Rush shipping and international shipping charges are non-refundable.
ALL items must be returned unused and in their original condition, including the original packaging and containers, documentation, warranty cards, manuals, all accessories. Any electrical appliance that has been opened/used, and the seal of the electrical cord has been untied - return will not be honored and there will be no refund issued.
Ship via a traceable method to ensure we receive it. We cannot be responsible if the item is damaged or lost in transit back to us.
In case of item damaged or incorrect product, please send an email to our Customer Service team with images of the defective item and original packaging. We will do our best to respond to you within 48 hours. Please do not discard the item unless we approve your case.
Due to Health Code Regulations, we can NOT accept returns on the following products: hair brushes, nail polish, make-up / cosmetics, hair extensions or hair pieces.
If you would like to return a product, please email our Customer Service Department for a Return Merchandise Authorization (RMA) number. This RMA number must be written on the outside of the box, included with the packing slip inside. Please note that we cannot issue a refund for items returned without this authorization number. For your protection, we recommend that you use Insured UPS or Insured United States Postal Service when returning goods. We prefer return requests be handled ONLY through email so we can expedite your return.

John Masters Organics Honey & Hibiscus Hair Reconstructor Shampoo 16 oz

About Us

Payment

Shipping

Terms

Returns